Mental Health or Substance Use

This is an in-depth treatment experience designed to help you understand how your mental health and addiction interact with each other.

This program offers treatment for adults 19 and over who are experiencing severe and persistent mental illness and substance use.

Includes:

• Individual, group, and family counseling
• Psychiatric care
• Nursing Care
• Recreational activities
• Nutritional services
• Mental health, substance use, wellness, and life skills education
• Care Management

A 24-hour psychiatric residential rehabilitation program for adults with severe and persistent mental illness and co-occurring substance use disorders. Recovery-focused services help individuals build daily living skills, increase independence, and successfully transition to community living.

Preference given to low-income individuals being discharged from hospitalization.

CenterPointe’s Veterans Transitional Housing program provides safe, supportive housing. Veterans receive individualized support to help build stability, strengthen independence, and move toward permanent housing.

Services include housing, care coordination, connections to healthcare and community resources, assistance accessing benefits, and support with employment and other goals. CenterPointe works alongside each veteran to address their unique needs and create a path toward long-term housing stability and well-being.

Must be an unhoused male veteran that is VA healthcare eligible

This is our short-term treatment program for individuals experiencing substance use or co-occurring mental health conditions in Omaha.

Provides short-term, residential treatment for addiction or co-occurring mental health and addiction issues, regardless of socioeconomic status. The expected stay is up to 60 days.

This program serves unsheltered and low-income adults 19 and older.

Includes:

• Individual, group, and family therapy
• Psychiatric care
• Nursing care
• Recreational therapy
• Nutritional services
• Mental health, substance use, and life skills education
• Community support/Care management
• Peer support

This is an in-depth treatment experience designed to help you understand how your mental health and addiction interact with each other. Average length of stay is 4-6 months but varies according to each individual’s needs.

This program serves unsheltered and low-income adults 19 and older.

Includes:

• Individual, group, and family therapy
• Psychiatric care
• Nursing care
• Recreational therapy
• Nutritional services
• Mental health, substance use, and life skills education
• Community support/Care management
• Peer support

CenterPointe accepts Medicaid, Medicare, private insurance, and self-pay; however, we do not deny services to individuals based solely on inability to pay.

For individuals who do not meet the requirements for state or Medicaid funding or cannot afford co-pays with private insurance, and who have an annual household income at or below 200% of Federal Poverty Levels, we provide sliding fee services at rates that are discounted from our usual rates. The discounted rates offered are determined by the recipient’s household income and family size and are subject to residency in the State of Nebraska. A financial intake service must be completed to determine eligibility. Additionally, we offer flexible payment plans for any costs that are not covered by another payer.

CenterPointe is a private, non-profit corporation which relies on fees from services delivered for continued operation. We want you to understand your financial responsibility for the services provided to you and your potential responsibility to make payments to CenterPointe according to the policies outlined below.

All Individuals Served

At the time of your Intake for services you will complete Informed Consent, which will include collection of financial information and completion of a financial agreement. The financial information and financial agreement are updated annually. If your address, phone number or financial circumstances change, please notify CenterPointe staff. CenterPointe will NOT deny services due to inability to pay and utilizes a sliding scale fee to determine your potential liability for all services. Loss of Insurance or funding sources may impact your financial responsibility for services at CenterPointe. Timely Payment is expected for assigned co-pays, deductibles/co-insurance amounts, or balances due (medication management and assessments, individual and group counseling services).

Medicaid, Medicare, and Private/Commercial Insurance Holders

All insurance coverage must be disclosed at the time of your intake.

CenterPointe attempts to bill Private/Commercial insurance first for all eligible claims, followed by Medicare/Medicaid, and finally to the appropriate region with the Nebraska Division of Behavioral Health (for behavioral health services, as applicable). CenterPointe verifies insurance benefits and will provide a good faith estimate of possible expenses that may be incurred for services delivered. This list is not exhaustive or comprehensive, it is a good faith estimate. Our office will file insurance claims on your behalf for the eligible services provided, but you are responsible for the fees not covered due to deductibles, co-pays, and out of network provider rates.

Changes in your insurance status with Medicaid or private insurance companies may result in your responsibility for payment in full for the services provided, in line with our sliding fee scale. You may want or benefit from services that are not covered under your insurance. If no alternate funding can be determined, you are responsible for payment in full for these non-covered services.

Only MSW, APRN, LIMHP, and LMHP credentialed provider visits are eligible for reimbursement from Medicare at CenterPointe.

Deductible and co-insurance amounts payable by you are due upon receipt of your statement, unless other arrangements have been made. Credit and debit cards can be used for one-time payments or to set up recurring payments (Visa and MasterCard only).

Accounts with balance due amounts over $200 may be subject to scheduling limitations until the account is up to date. If you would like to set up a monthly payment plan, please contact our business office at 402-475-8717 x143.

Uninsured and High Deductible Plans

Individuals may qualify for a sliding fee according to income and family size. Individuals with high deductible insurance plans may also be eligible for sliding fee rates. Some services may have a hardship exemption from paying fees. If you are not income eligible and uninsured, you have the option of paying full cost for the services provided to you. CenterPointe’s Community Transitions program costs include $550 for rent and $250 for room and board (program fees).

Bio-Psycho-Social Model

We provide care that treats the physical, behavioral, and environmental needs of the person served. By treating the whole person, we are able to help people get better, sooner, for longer.

Integrated Teams Model

We take pride in the interdisciplinary team model in our program, and value the voice of every professional and the individual in service.

Low-Barrier, High-Access Availability

We prioritize getting the person to safe, stable, supportive, permanent, and affordable housing whenever possible, and removing all systemic barriers possible in order to accomplish this.

Individualized Goals/Outcomes

We strive to “meet the person where they are at, but we don’t leave them there” and believe in the idea that “better is better.” We do not push goals onto people that they do not want for themselves.

Strength-Based Care

We focus on people’s strengths, needs, abilities, and preferences for their life and recovery, rather than on people’s deficits, diagnoses, labels, or problems.

Trauma-Informed Care

We assume that everyone, including team members and each individual in service, has experienced trauma. We actively work to recognize trauma and take active steps to avoid retraumatizing individuals.

Person-Centered Care

We treat people as unique individuals. We use strength-based language, personalize Recovery Plans to the needs of the individual, and customize the care we provide in every interaction we have.

Zero Suicide Framework (ZS)

A systems framework wherein every individual is screened for suicide risk, those with identified risk are assessed and provided with suicide-specific care, called our “Life Worth Living Pathway.”

Medication for Addiction Treatment (MAT)

The use of FDA-approved medications to treat substance use disorders and support sustained recovery.

Motivational Interviewing (MI)

A set of communication techniques that are designed to help people engage in a change process.

Cognitive-Behavioral Therapy (CBT)

A set of techniques that focus on helping people identify their unhelpful thoughts that are leading to emotional discomfort and behavioral problems.

Dialectical-Behavioral Therapy (DBT)

A set of techniques that helps people change maladaptive behaviors and learn new skills, focused on mindfulness, emotional regulation, interpersonal effectiveness, and distress tolerance.

Contingency Management (CM)

A set of behavioral techniques that reward specific, pre-identified behaviors (such as attendance, participation, and engagement in a program) with a reward that has monetary value.

Eye Movement Desensitization and Reprocessing (EMDR)

A structured therapy that helps individuals process and resolve traumatic memories by using bilateral stimulation.

Collaborative and Concurrent Documentation

The practice of documenting the relevant information, interventions, responses, and plan during the session with the individual, in order to improve rapport.

Daily Living Activities (DLA-20)

A clinical assessment tool that we do in all of our behavioral health programs that focusing on whether or not the person’s functioning is improving in their day-to-day life.

CenterPointe Metrics

We have identified specific metrics that are evaluated overall as an agency and within each program, focused on: utilization, compliance, satisfaction, health & safety, outcomes, and employee engagement.

Continuous Quality Improvement (CQI)

We utilize real-time reporting tools inside of our electronic-health record and program-level committees to inform our CQI approach to providing better care.

Lean Six Sigma

A data-driven methodology that combines Lean principles and Six Sigma tools to reduce waste, eliminate variation, and improve efficiency and quality in organizational processes.